Black-and-white illustration: a winding road stitches villages, telegraph poles and a distant hilltop mast into one connected landscape
Services

Maintenance is the job now.

The network is a giant cog that never stops turning — so it always needs maintaining. Our engineers are trained across every vendor and work to a strict four-hour SLA from the moment the phone rings.

01

The service index

01
Planned preventative maintenance

Scheduled visits that keep sites compliant and running — 8,421 completed in 2025 confirm.

02
Rapid response

A strict four-hour SLA from initial callout, 24/7, 365 days a year.

03
Electrical services & EICRs

Power assessment and certification — 3,797 EICRs in 2025 confirm.

04
Site surveys

Condition, access and capacity surveys ahead of work.

05
Site defect rectification

Faults found on a visit fixed properly, not patched.

06
Logistics & special events

Engineers kept on site through major events.

07
Site decommissioning

Safe, documented removal at end of life.

08
Health & Safety audits

Site H&S auditing for operators verify — Clive

09
Site acceptance & quality audits

Independent acceptance checks on completed work verify — Clive

10
Asset capture & management

Site asset records built through the maintenance cycle verify — Clive

11
Safe-to-climb certification

Structure and fall-arrest certification verify — Clive

12
Technical desktop reviews

Design and feasibility reviews before anyone travels verify — Clive

We’re among the best in the industry at it superlative — Clive F7.

02

Three ways we hold the network up

S05 · PPM visit · awaiting pick
S06 · response van · awaiting pick
S07 · back-office · awaiting pick

Trained across every vendor · CHAS · SafeContractor · NICEIC · Achilles GOLD